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FIDO Privacy Policy

A comprehensive guide to your product.

At FIDO, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pet care services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

  1. Information We Collect: a. Personal Information: We may collect personal information such as your name, contact details, and payment information when you register for our services or interact with us. b. Pet Information: We may collect information about your pets, including their names, breed, age, medical history, and any special needs or instructions. c. Usage Information: We automatically collect certain information about your use of our services.
  2. Use of Information: a. Provide and Improve Services: We use the collected information to provide pet care services, respond to your inquiries, and enhance the quality of our services. b. Communication: We may use your contact information to send you important updates, notifications, promotional related to our services. c. Analytics: We may use the collected information for data analysis, research, and improving our services, as well as for monitoring and preventing fraud or misuse. d. Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes.
  3. Information Sharing: a. Service Providers: We may share your information with third-party service providers who assist us in delivering our services or perform functions on our behalf, such as payment processing, data analysis, and customer support. b. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. c. Legal Requirements: We may disclose your information if required by law or in response to valid legal requests or orders. d. Consent: We may share your information with your consent or as otherwise disclosed at the time of collection.
  4. Data Security: a. We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. b. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
  5. Data Retention: a. We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. b. You may request the deletion of your personal information by contacting us using the information provided below.
  6. Your Rights: a. You have the right to access, update, or delete your personal information, subject to legal requirements. b. You can exercise your rights or withdraw your consent by contacting us using the information provided below.
  7. Third-Party Links: Our services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
  8. Children’s Privacy: Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that we may have collected personal information from a child, please contact us immediately.
  9. Changes to This Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. The updated policy will be effective upon posting on our website. We encourage you to review this Privacy Policy periodically.
  10. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at ([email protected])

Thank you for entrusting FIDO with the care of your pets. We are committed to protecting your privacy and providing a safe and secure experience for both you and your beloved companions.

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